1. Who we are

HomeShift is operated by Jordan Lewis Davies, based in Wrexham, Wales, United Kingdom.

HomeShift is a family coordination app designed to help shift-working households manage rotas, childcare, school schedules and family availability.

Contact: hello@homeshiftapp.com

2. What information we collect

Information you give us directly

• Your name and email address when you register or join the waitlist
• Family member names and nicknames you add to your circle
• Work shift patterns and rota information
• Childcare arrangements and provider names
• School schedules and term dates
• Family events and calendar entries
• Leave dates and availability information
• Helper and grandparent availability details

Information collected automatically

• When you log in and how often you use the app
• Your device type and browser (for technical support purposes only)
• Error logs to help us fix bugs

What we do NOT collect

• Payment or financial information
• Your location or GPS data
• Photos or images (unless you upload a profile picture)
• Any government ID or sensitive personal data

3. Why we collect your information

We only collect information that is necessary to provide the HomeShift service. Specifically we use it to:

• Create and manage your account
• Power the family planning and rota features of the app
• Send you important service updates and notifications
• Respond to your support requests
• Improve and fix the app based on usage patterns
• Contact waitlist members when beta access becomes available

We do not use your information for advertising, sell it to third parties, or share it with marketing companies.

4. Legal basis for processing (UK GDPR)

Under UK GDPR, we process your data under the following lawful bases:

• Contract — to provide the service you signed up for
• Legitimate interests — to improve the app and ensure security
• Consent — for optional communications such as beta updates and newsletters

5. How we store and protect your data

Your data is stored securely using Supabase, which is hosted on Amazon Web Services (AWS) infrastructure within the European Union. This means your data is subject to EU data protection standards.

We protect your data through:

• End-to-end HTTPS encryption for all data in transit
• Row Level Security (RLS) — meaning you can only access your own family's data
• Encrypted password storage (passwords are never stored in plain text)
• Regular security reviews and updates

HomeShift is currently in beta. While we take security seriously, we recommend not storing highly sensitive information in the app during this period.

6. Who we share your data with

We do not sell or rent your personal data. We only share data with the following trusted services that help us run HomeShift:

• Supabase — database and authentication (supabase.com)
• Netlify — website hosting and waitlist form submissions (netlify.com)
• Lovable — app development platform (lovable.dev)

All third-party services we use are GDPR compliant. We may also disclose data if required by law or to protect the safety of users.

7. Family member data

HomeShift allows you to add information about other people — including children, partners, grandparents and helpers. By adding someone to your circle you confirm that:

• You have their permission (or are their parent/guardian) to add their information
• You will inform them that their data is stored within HomeShift
• You take responsibility for the accuracy of the information you add about them

Children's data is treated with extra care. We do not use it for any purpose other than providing the family planning features of the app.

8. How long we keep your data

• Active accounts — we keep your data for as long as your account is active
• Deleted accounts — data is permanently deleted within 30 days of account deletion
• Waitlist signups — kept until you unsubscribe or ask us to remove you
• Support emails — kept for up to 2 years

9. Your rights under UK GDPR

You have the following rights regarding your personal data:

• Right to access — request a copy of all data we hold about you
• Right to rectification — ask us to correct inaccurate data
• Right to erasure — ask us to delete your data ("right to be forgotten")
• Right to restriction — ask us to limit how we use your data
• Right to portability — receive your data in a portable format
• Right to object — object to how we process your data
• Right to withdraw consent — at any time, for anything based on consent

To exercise any of these rights, email us at hello@homeshiftapp.com. We will respond within 30 days.

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

10. Cookies

The HomeShift app uses only essential cookies — these are required for the app to function (such as keeping you logged in). We do not currently use advertising or tracking cookies.

Our website (homeshiftapp.com) does not currently use any analytics or tracking tools. If this changes in future, this policy will be updated and you will be informed.

11. Children's privacy

HomeShift is not directed at children under 13. Children's names and schedules may be added to the app by a parent or guardian as part of the family planning features. We do not knowingly collect personal data directly from children.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or through the app. The "last updated" date at the top of this page will always reflect the most recent version.